Refund policy

Returns & Exchange Policy:

If you are not 100% satisfied with the product that you have received, you may exchange HAIR PIECES & BUNDLES for a different product within 7 days of receiving it IF you meet all the requirements as follows.

Return & Exchange Requirements

Merchandise must be returned in its original state. Hair that has been worn or used in any way, dyed or bleached, has damaged wefts, length or volume modified, or have any alterations done will not be accepted for return or exchange.
Seal must NOT be tampered with in any way. (Unsealed, ripped, etc.)
Product must be in original packaging.
Must be within the allotted time period of 7 days after receiving merchandise. LUSH VIRGIN HAIR has the right to refuse the exchange of any product if the above conditions are not met.

Customers are responsible for all shipping cost (both shipping to you and any return shipping to us).

NOTE : WE DO NOT ACCEPT RETURN THAT ARE OVER 30 DAYS OLD AND USED HAIR

Product must be exchanged for something of equal or greater value.

No refunds or exchanges is applicable to WIGS and Extensions  .........all sales are final.